Below is a collection of icons used with your Idealpos software and where to find them.
Become familiar with them, as they will help you use your software more affectively and speed up support calls.
IPS Client – Located in the taskbar of each terminal that Idealpos is installed on. IPS Client is responsible for all communications of data packets between terminals.
Idealpos 7 – Shortcut located on the desktop by default of all terminals that has Idealpos Installed. This is used to launch the main Idealpos 7 program.
IPS Utility – Located by going to Start > All Apps > Idealpos > IPSUtil. This facility is used for many advanced programming functions and should only be accessed if advised by your support personnel.
IPS Print Server – Located in the taskbar of each terminal that Idealpos is installed on. Responsible for all print jobs to receipt and kitchen printers when using Network Printers.
Database Backup – This icon is used to indicate the file is an .ips backup file.
TeamViewer – Found in Idealpos, IPS Utility or IPS Client > Help > Support. This will allow Idealpos Solutions to offer remote support direct to your terminal. Internet access is required.
Terminal Online – Found in IPS Client, this signifies the terminal is online and communicating. Anything other than this indicates an issue that must be rectified.
Training Mode – This will be displayed when in Training Mode and attempting to access IPS Client.
Print File Grid – This button is available in the back office screens that contain lists of data. Screens where this is available are Stock Item List, Departments and many more. It is basically an easy way to quickly print a list from the current screen.